GREENE COUNTY FREQUENTLY ASKED QUESTIONS PAGE  

 Questions  
·        911 Maps – Where can I receive one?
·        911 Address Markers – Where are they available?
·        Absentee Ballot Application Form– Can I request one on-line?
·        ATV – Where can I receive information about registering mine?
·        Birth Certificate – Where do I get a copy?
·        Board of Supervisors – When and Where do they meet?
·        Board of Supervisors – Where can I find the weekly agendas on this website?
·        Boats – Where can I get registration and regulation information for boats and what do I need to register a
      boat?
·        Building Permit – Do I need to obtain one?
·        Car Title – Where do I get the title transferred into my name if purchasing a car?
·        Child Abuse and Neglect – How do I report suspicion of?
·        Clerk of Court – What are the office hours?
·        Clerk of Court – Will you research a case for me?
·        Clerk of Court – How do I research information in your office?
·        Court Hearing – Do I need to hire an attorney for my small claims hearing?
·        Death Certificate – Where do I obtain a copy of one?
·        Deeds and Mortgages – How do I record a Deed or Mortgage and how much does it cost?
·        Driver’s License – Where do I get mine?
·        Driver’s License – How many days do I have to renew mine?
·        Driveways – I want to put in a new driveway.  What do I need to do?
·        Dust Control – How do I apply for this service?
·        Elections – When is the next election in Greene County?
·        Economic Development – Who do I contact about economic development opportunities?
·        Fishing – Where can I receive information on regulations and licenses?
·        Food Stamps – How do I get them?
·        General Relief – Where do I apply for relief services?
·        Hunting – Where can I receive information on regulations and licenses?
·        Immunizations, communicable diseases, physicals, etc. – How do I find out more information about these?
·        Income Tax Forms – Where do I get them?
·        Jury Duty – How will I know when I need to report for jury duty?
·        Landfill – Where is the County Sanitary Landfill?
·        Legal Description – Where do I find mine?
·        License Plates – When can I renew them?
·        License Plates – Where do I apply for personalized license plates?
·        License Plates – How do I get a refund on my plates?
·        Maps – Where do I get a plat map (book) of Greene County?
·        Marriage License – What do I need to get one?
·        Mental Health – How do I access these services?
·        Motor Vehicle Department – Where is it located?
·        Passport – Where and how do I apply for one?
·        Polling Place – Where do I vote?
·        Property Taxes – Where do I pay my property taxes?
·        Property Taxes – What are my payment options?
·        Property Taxes – Can I make a partial payment?
·        Property Taxes – When are they due?

·        Property Taxes – What types of credits are available for the elderly, disabled, or low-income property
owners?

·        Real Estate – How do I find the owner of a particular property?
·        Real Estate – How do I request information on liens on real estate parcels?
·        Real Estate – Can I find out the dollar amount a property sold for?

·        Real Estate – How do I find out about a building structure, square footage, etc. on a real estate parcel?

·        Real Estate – How do I change my name on a property?
·        Roads – Who maintains the county roads?
·        Sale Tax Permits – How do I get information about them?
·        Septic Permit – Where do I get one?
·        Snowmobiles – Where can I receive information about registering mine?
·        Traffic Citation – Where do I pay traffic citations?
·        Traffic Citation - How do I plead not guilty to my traffic citation?
·        Traffic Citations – Where do I send payment for a traffic citation that I received in Greene County?
·        Traffic Citations – What amount on the ticket do I pay?
·        Veteran’s Affairs – Where can I find information for veterans?
·        Voter Registration – Where and how do I register to vote?
·        Voting – How can I find out if I am registered to vote?
·        Well Permit – Where do I get one?
·        Zoning – Where do I inquire about zoning regulations and permits in Greene County?

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 Answers

Question: 911 Maps – Where can I receive one?

  Answer: 911 maps are available at the Sheriff’s Office located at the Law Enforcement Center at 204 S
Chestnut Street in Jefferson, and also at the Auditor’s Office located on the second floor of the Greene County Courthouse.

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Question: 911 Address Markers – Where are they available?

  Answer: Contact the Sheriff’s Office located at the Law Enforcement Center at 204 S Chestnut Street in Jefferson.

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Question: Absentee Ballot Application Form– Can I request one on-line?

  Answer: You can request an absentee ballot request form on-line by clicking on the departments link on the homepage of this website, then choose Auditor. Click on the ballot form on the Auditor’s page for an absentee request form that you can complete and mail to the Auditor’s Office.

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Question: ATV – Where can I receive information about registering mine?

  Answer: Contact the County Recorder’s Office on the second floor of the Greene County Courthouse.  For
more information click on Departments on the Home Page of this website then click on Recorder.

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Question: Birth Certificate – Where do I get a copy?

  Answer: Contact the County Recorder’s Office on the second floor of the Greene County Courthouse.  For
more information click on Departments on the Home Page of this website then click on Recorder.

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Question: Board of Supervisors – When and Where do they meet?

  Answer: The County Board of Supervisors meet on Mondays at 8:30 A.M. in the Board of Supervisor’s Room on the second floor of the Greene County Courthouse.  During the budgeting process the board also meets on Thursdays at 8:30 A.M.

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Question: Board of Supervisors – Where can I find the weekly agendas on this website?

  Answer: Weekly Board of Supervisor agendas may be found by clicking on the Departments link on the homepage of this website, then choose Supervisors, and the link for agendas on that page.

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Question: Boats – Where can I get registration and regulation information for boats, and what do I need to
register a boat?

  Answer: Contact the County Recorder’s Office on the second floor of the Greene County Courthouse.  For
more information click on Departments on the Home Page of this website then click on Recorder.  You may
register your boat in the Recorder’s office.  For a new boat, you will need the manufacture’s certificate of origin
and the bill of sale.  For a used boat, you will need the current registration (and title, if applicable) signed over to
you by the previous owner.  A bill of sale is required for any boat purchased from a dealer.

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Question: Building Permit – Do I need to obtain one?

  Answer: Building Permits are managed by the Zoning Department located in the Auditor’s Office on the
second floor of the Greene County Courthouse.  More information regarding individual permit situations may
be acquired by contacting that office at 515-386-5669.

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Question: Car Title – Where do I get the title transferred into my name if purchasing a car?

  Answer: You can title and register your car in the County Treasurer’s Office located on the second floor of
the Greene County Courthouse.

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Question: Child Abuse and Neglect – How do I report suspicion of?

  Answer: Contact the Toll-Free Child Abuse Hotline at 1-800-362-2178 or visit the Iowa Department of
Human Services website at http://www.dhs.state.ia.us/

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Question: Clerk of Court – What are the office hours?

  Answer: The Clerk of Court’s Office is open to the public from 8:00 am to 4:30 pm, Monday through Friday, except Judicial holidays.

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Question: Clerk of Court – Will you research a case for me?

  Answer: No, the Clerk of Court’s Office is unable to do research for you.

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Question: Clerk of Court – How do I research information in your office?

  Answer: You can research our public records yourself or have someone do it for you. Some of our records
are available on-line at www.judicial.state.ia.us .  For more information and links click on Departments on the
Home Page of this website then click on Clerk of Court.

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Question: Court Hearing – Do I need to hire an attorney for my small claims hearing?

  Answer: You are not required to be represented by counsel, but you may seek legal advice if you choose to
do so.  Follow this link for information on representing yourself in court http://www.judicial.state.ia.us/faq/Representing.asp

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Question: Death Certificate – Where do I obtain a copy of one?

  Answer: Contact the County Recorder’s Office on the second floor of the Greene County Courthouse.  For
more information click on Departments on the Home Page of this website then click on Recorder.

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Question:  Deeds and Mortgages – How do I record a Deed or Mortgage and how much does it cost?

  Answer:  Deeds and mortgages are recorded at the Recorder’s Office on the second floor of the Greene
County Courthouse.  The standard recording fee is $5.00 per page, plus $2.00 per document.  A deed will also require an Auditor’s Transfer Fee of $5.00 per parcel and a real estate transfer stamp based on the selling price
of the property.

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Question: Driver’s License – Where do I get mine?

  Answer: At the Greene County Treasurer's Office.  For more information click on the departments link on the homepage of this website, then choose Treasurer.  For more information on locations nearest you, visit the Iowa State Treasurers Association website at www.iowatreasurers.org.

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Question: Driver’s License – How many days do I have to renew mine?

  Answer: Your license expires on your birthday. It is valid for another 60 days and can be renewed within that
60 days without having to take the knowledge test.

 

You will have to pass the vision screening test each time your license is renewed. If your license has been expired
for more than one year, you will have to take the driving test as well as the knowledge test and vision screening.

 

Under special circumstances, you can apply for your license renewal from 30 days to one year before the
expiration on your license. You must, however, explain to the examiner why you're applying for such an early renewal.

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Question: Driveways – I want to put in a new driveway.  What do I need to do?

  Answer:  Complete an Entrance Application form, which is available at the County Engineer’s office located on the first floor of the Courthouse. The application form must indicate where the entrance will be built, who is
making the application, owner of the land and where the bill is to be sent.  It is advised that the applicant mark
the location of the proposed entrance, then the Engineer or district foreman will examine the site to determine the necessary size and type of entrance pipe to be installed if pipe is needed.

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Question: Dust Control – How do I apply for this service?

  Answer: Applications are taken at the County Engineer’s Office, located on the first floor of the Greene
County Courthouse.  Payment must be made at the time of application, but the check is held and not cashed until treatment of the roadway is completed.  Dust control materials are applied by an approved, independent contractor, not by county forces.

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Question:  Elections – When is the next election in Greene County?

  Answer:  For information on elections click on Departments on the Home Page of this website then click on Auditor.

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Question: Economic Development – Who do I contact about economic development opportunities?

  Answer: Contact the Greene County Development Corporation at 515-386-8255 or visit its website at http://www.gcdciowa.com/  You may also contact the Chamber of Commerce at 515-386-2155.

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Question: Fishing – Where can I receive information on regulations and licenses?

  Answer: Contact the County Recorder’s Office on the second floor of the Greene County Courthouse.

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Question: Food Stamps – How do I get them?

  Answer: Contact the Iowa Department of Human Services at 1-800-972-2017 or visit the Iowa Department of Human Services website at http://www.dhs.state.ia.us/.

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Question: General Relief – Where do I apply for relief services?

  Answer: Contact the General Relief Office, housed on the main level of the Greene County Courthouse or call 515-386-9863.  For more information visit the Iowa Department of Human Services website at http://www.dhs.state.ia.us/

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Question: Hunting – Where can I receive information on regulations and licenses?

  Answer: Contact the County Recorder’s Office on the second floor of the Greene County Courthouse.

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Question: Immunizations, communicable diseases, physicals, etc. – How do I find out more information about these?

  Answer: Contact Greene County Public Health Dept. at 515-386-3228, located at the Greene County Medical Center, or visit their website at http://www.gcmchealth.com/Health_Services/Public_Health/public_health.html .

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Question: Income Tax Forms – Where do I get them?

  Answer: Income Tax Forms are handled at the Internal Revenue Service and Iowa Department of Revenue and Finance at  www.irs.gov & http://www.state.ia.us/tax/forms/loadform.html

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Question: Jury Duty – How will I know when I need to report for jury duty?

  Answer: You will be notified by mail when you will need to report.  More information about jury service can be obtained at this link:  http://www.judicial.state.ia.us/faq/Jury.asp .

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Question: Landfill – Where is the County Sanitary Landfill?

  Answer: Greene County contracts with two landfills listed below.

  • The Boone County Landfill is located at 1268 – 224th Ln., Boone, Iowa and may be contacted at 515-433-0591 – call for hours.
  • The North Dallas County Landfill is located at 2499 – 337th St., Perry, Iowa and may be contacted at 515-436-8252 – call for hours.

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Question: Legal Description – Where do I find mine?

  Answer: The legal description can be found on your land abstract or by picking “Assessor Property Records” found on Assessor’s page under the Departments link on the Home page of this website. Should you need further assistance, visit the Auditor’s Office located on the second floor of the Greene County Courthouse or contact them at 515-386-5680.

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Question: License Plates – When can I renew them?

  Answer:  Vehicles may be renewed one month prior to your registration renewal month, your renewal month, or the month following without penalty, unless the last day falls on a Saturday, Sunday, or Holiday, then penalty applies the second business day of the delinquent month.

 

A reminder will be sent to you by the county treasurer; however failure to receive a notice shall not have an effect upon the accrual of penalty on the appropriate date.

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Question: License Plates – Where do I apply for personalized license plates?

  Answer: Personalized license plate applications can be obtained in the County Treasurer’s Office located on the second floor of the Greene County Courthouse or click on vehicle services at http://www.dot.state.ia.us/mvd/ovs/plates/index.htm

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Question: License Plates – How do I get a refund on my plates?

  Answer: Bring your license plates and registration to the County Treasurer’s office located on the second floor of the Greene County Courthouse and complete a “Claim for Refund.” The claim will then be sent to the Iowa Department of Transportation. If approved, a refund will be mailed to you within four to six weeks.

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Question: Maps – Where do I get a plat map (book) of Greene County?

  Answer: Plat books are available in the Auditor’s Office and cost $6.00 each.

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Question: Marriage License – What do I need to get one?

  Answer: A marriage license can be obtained from the Recorder’s Office, located on the second floor of the Greene County Courthouse. The bride, groom, and disinterested witness (any adult who knows both the bride and groom) must complete the application and sign it in front of a notary public or Recorder’s Office personnel. The fee is $35.00 payable to the Greene County Recorder. You may also obtain a copy of a marriage certificate from the Recorder’s Office.

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Question: Mental Health – How do I access these services?

  Answer: The Mental Health and CPC Administrator office is located in the Auditor’s Office on the second floor of the Greene County Courthouse.  More information can be obtained by clicking on Departments on the Home Page of this website and clicking on Central Point Coordinator.

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Question: Motor Vehicle Department – Where is it located?

  Answer: The Motor Vehicle Department is housed in the County Treasurer’s Office located on the second floor of the Greene County Courthouse.

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Question: Passport – Where and how do I apply for one?

  Answer: Passports are handled through the Recorder’s Office, located on the main floor of the Greene County Courthouse. To make application for a passport, you must have two passport photos, a certified copy of your birth certificate, a check for $55.00 ($40.00 if under age 16) payable to the United States Department of State, and $30.00 for the Greene County Recorder. Passport processing will take approximately 6 weeks from the date of application.  For more information click on Departments on the Home Page of this website then click on Recorder.

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Question:  Polling Place – Where do I vote?

  Answer:  For information on Polling Places and Locations click on Departments on the Home Page of this website then click on Auditor.

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Question: Property Taxes – Where do I pay my property taxes?

  Answer: In the Treasurer’s Office located on the second floor of the Greene County Courthouse.

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Question: Property Taxes – What are my payment options?

  Answer: Payment may be made by cash, check, or money order in person in the County Treasurer’s Office in the Greene County Courthouse or by mail to the same department. You may also use a Debit Card, Master Card, Visa, or Discover Credit Card on the Iowa State Treasurer’s Association Website found by clicking on Treasurer under the departments link on the homepage of this website.

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Question: Property Taxes – Can I make a partial payment?

  Answer: Yes, partial payments are accepted for current or delinquent real estate or mobile home property tax.   If you are paying delinquent mobile home or real estate property tax, the amount of the partial payment must be greater than the late interest and cost due.  Partial payments are not accepted for special assessments or tax sale redemption payments.  Please indicate on your payment that it is a partial payment of tax due.  We will apply your payment and give/send you a receipt and a balance due statement.  For more information concerning partial payments, please call 515-386-5675.

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Question: Property Taxes – When are they due?

  Answer: Your tax statement will provide you with the amount of the tax due for the year. The tax statement will include two payment stubs, one for the first half of the year and one for the second half. You may choose to pay each half by the due date with these stubs or pay the full year at once.

The first half of property tax is due by September 30th of each year.  Late interest will begin accruing October 1st.

The second half is of property tax is due by March 31st of each year.  Late interest will begin accruing April 1st.

Please be aware that Iowa Law does not grant an extension of the late interest date when the last business day falls on a Saturday or Sunday.

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Question: Property Taxes – What types of credits are available for the elderly, disabled, or low-income property owners?

  Answer: To learn more about Iowa Property Tax Credit, visit the County Treasurer’s Office in the Greene County Courthouse or to download an application go to www.state.ia.us/tax/forms/prop.html.

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Question: Real Estate – How do I find the owner of a particular property?

  Answer: Real Estate Parcel ownership can be determined from the Assessor’s Office located on the first floor of the Greene County Courthouse (515-386-5660), the Auditor’s Office located on the second floor of the Greene County Courthouse (515-386-5680), or by picking “Assessor Property Records” found on Assessor’s page under the Departments link on the Home page of this website.

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Question: Real Estate – How do I request information on liens on real estate parcels?

  Answer: Mortgages, state, and federal liens are available in the Recorder’s Office, located on the second floor of the Greene County Courthouse. Lien judgment information is available in the Clerk of Courts Office, located on the second floor of the Greene County Courthouse.

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Question: Real Estate – Can I find out the dollar amount a property sold for?

  Answer: Property sale information is available in the Assessor’s Office located in the lower level of the Greene County Courthouse or by picking “Assessor Property Records” found on Assessor’s page under the Departments link on the Home page of this website.

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Question: Real Estate – How do I find out about a building structure, square footage, etc. on a real estate parcel?

  Answer: That information is available in the Assessor’s Office located in the lower level of the Greene County Courthouse or by picking “Assessor Property Records” found on Assessor’s page under the Departments link on the Home page of this website.

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Question: Real Estate – How do I change my name on a property?

  Answer: In most cases, a new deed will need to be prepared by an attorney and recorded at the Recorder’s Office, located on the second floor of the Greene County Courthouse.

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Question: Roads – Who maintains the county roads?

  Answer: County roads are maintained by the Engineer/Secondary Road Department, located on the first floor of the Greene County Courthouse.

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Question: Sale Tax Permits – How do I get information about them?

  Answer: Sales Tax Permits are handled at the Iowa Department of Revenue and Finance.  To speak with a tax specialist call 1-800-367-3388, to order forms call 1-800-532-1531 or visit this website at  http://www.state.ia.us/tax/forms/sales.html

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Question: Septic Permit – Where do I get one?

  Answer: Septic Permits are handled at the County Sanitarian’s Office, located in the Auditor’s Office on the second floor of the Greene County Courthouse or by calling 515-386-5669.

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Question: Snowmobiles – Where can I receive information about registering mine?

  Answer: Contact the County Recorder’s Office on the second floor of the Greene County Courthouse.  For more information click on Departments on the Home Page of this website then click on Recorder.

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Question:  Traffic Citation – Where do I pay traffic citations?

  Answer:  Traffic citations may be paid in the Clerk of District Court Office located on the second floor of the Greene County Courthouse.  Information on E-Pay may be found at http://www.judicial.state.ia.us/

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Question: Traffic Citation - How do I plead not guilty to my traffic citation?

  Answer: You would notify the Clerk of Court's Office either verbally or in writing on or before the court date on the ticket. You will then be notified by mail of your trial date.

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Question: Traffic Citations – Where do I send payment for a traffic citation that I received in Greene County?

  Answer: Send payment to Clerk of District Court, Greene County Courthouse, 114 N Chestnut, Jefferson, Iowa  50129.

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Question: Traffic Citations – What amount on the ticket do I pay?

  Answer: You would pay the Total Fine/Costs on or before the court date. For information regarding payment of fines & costs contact the Clerk of Court office at 515-386-2516

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Question:  Veteran’s Affairs – Where can I find information for veterans?

  Answer:  Ron Tolliver handles veteran’s affairs in the northeast corner of the rotunda on the first floor of the Greene County Courthouse.  Appointments can be scheduled by phone:  515-386-5673.  More information or a copy of your DD214 may be obtained by calling the Veteran’s Affairs Office at 800-827-1000, or by visiting their website at http://www.va.gov/

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Question: Voter Registration – Where and how do I register to vote?

  Answer: You can register to vote in the Auditor’s Office located on the second floor of the Greene County Courthouse. They will provide you with a voter registration form to complete and sign in order to become a registered voter in Greene County. You may also complete a voter registration form to make a change to your registration information. A voter registration form may be obtained on-line by clicking on the departments’ link, then choose Auditor. There will be a link on the Auditor’s page to a voter registration form for you to complete and return to the Auditor’s Office.

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Question: Voting – How can I find out if I am registered to vote?

  Answer:  The Auditor’s Office can tell you if you are a registered voter.  Office hours are Monday through Friday 8:00 am to 4:30 pm.  515-386-5680.

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Question: Well Permit – Where do I get one?

  Answer: Well Permits are handled at the County Sanitarian’s Office, located in the Auditor’s Office on the second floor of the Greene County Courthouse.  For more information call 515-386-5669 or visit this site http://www.iowadnr.com/water/index.html

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 Question: Zoning – Where do I inquire about zoning regulations and permits in Greene County?

  Answer: Rural zoning matters are handled at the County Zoning Office, located in the Auditor’s Office on the second floor of the Greene County Courthouse, 515-386-5669.

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